Privacy Policy
This Privacy Notice sets out what personal information we may collect from you and how that information may be used when using P4 Clinic's websites – p4clinic.com, and when you interact with us via social media. In particular, this Privacy Notice:
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explains how we will manage your personal information, from the point of collection and onwards;
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explains how we use and handle your information, and how we will comply with any relevant laws; and
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explains your rights in relation to your personal data, and how you can exercise them.
This Privacy Notice does not cover any links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. When you leave our websites, we encourage you to read the privacy policy of every website you visit.
The websites set out above are not intended or designed for children under the age of 13. We do not intend to or knowingly collect personal information from anyone under the age of 13. If you are under 13 and wish to ask a question or use this website in a way that requires you to submit any personal information, please ask your parents or guardian to do it on your behalf. If we learn that we have unknowingly collected personal information from someone under the age of 13, we will delete such information as quickly as possible.
Introduction
P4 Clinic provides clinical infrastructure and facilities for independent healthcare practitioners and organisations. We support practitioners by providing the facilities and infrastructure they need to operate their practices.
This Privacy Policy explains how P4 Clinic collects, uses, stores and protects personal information when you visit our website, contact us, enquire about our services or otherwise interact with us.
We are committed to handling personal information responsibly and in accordance with applicable data protection laws.
This policy applies to personal information processed by P4 Clinic in its capacity as a facilities and infrastructure provider. Independent healthcare practitioners are responsible for the clinical care they provide and for managing their patients’ clinical records, subject to their own legal obligations and any specific arrangements with P4 Clinic.
1. About Us
In this Privacy Notice we use "we", "us", "our" , and "P4 Clinic" to refer to P4 Clinic.
We will advise you in our communications with you of the specific company within the P4 Clinic which is making decisions about the use of your personal information.
2. What personal information do we collect?
The personal information we collect depends on how you interact with P4 Clinic.
Information you provide to us
When you contact us, enquire about our facilities or services, or communicate with us for business purposes, we may collect information such as your name, business or organisation name, email address, telephone number and the contents of your enquiry.
Business and professional information
Where relevant to our services, we may process professional contact details, business correspondence, booking information and information needed to manage our relationships with healthcare practitioners, organisations, suppliers and other business contacts.
Website and technical information
When you visit our website, certain technical information may be collected, such as your IP address, browser type, device information and website usage data. The information collected depends on the cookies and analytics technologies in use. Please refer to our Cookie Policy for further information.
Recruitment information
If you apply for a role with P4 Clinic, we may collect the information you provide in connection with your application, such as your contact details, CV, qualifications and employment history.
We do not provide clinical treatment. Independent healthcare practitioners are responsible for the clinical information and patient records they create and maintain. If P4 Clinic processes patient-related personal information in connection with its facilities or services, that processing will be handled in accordance with the applicable legal requirements and contractual arrangements.
3. Why do we collect your personal data?
We may use personal information for the following purposes, where applicable:
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To respond to enquiries and requests for information about P4 Clinic and its facilities.
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To communicate with healthcare practitioners, organisations, suppliers and other business contacts.
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To manage business relationships, service enquiries, facility bookings and related administration.
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To operate, maintain and improve our website and services.
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To manage recruitment and employment-related enquiries.
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To maintain appropriate business records, meet legal obligations and establish or defend legal claims.
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To send marketing communications where permitted by law and in accordance with your preferences.
We process personal information only where we have a valid legal basis under applicable data protection law. Depending on the circumstances, this may include taking steps before entering into a contract, performing a contract, complying with a legal obligation, pursuing legitimate interests or obtaining consent where required.
Where special category data is processed, an additional legal condition must also apply.
4. Who do we share your information with?
Where necessary for the purposes described in this Privacy Policy, we may share personal information with service providers who support our business operations, such as website hosting, IT, communications and analytics providers.
We may also disclose personal information where required by law, to comply with a legal obligation, or to establish, exercise or defend legal claims. We do not sell personal information.
Where independent healthcare practitioners or other organisations are responsible for the personal information they collect and maintain, they are responsible for explaining their own data handling practices to the individuals concerned.
We take appropriate steps to ensure that personal information is handled in accordance with applicable data protection requirements when it is shared.
5. Your Rights
Under applicable data protection laws, you have certain rights in relation to the personal information we hold about you. These rights are subject to legal conditions and exceptions.
You will not normally have to pay a fee to access your personal information or exercise your rights. However, we may charge a reasonable fee or refuse to act on a request where the law permits us to do so, for example if a request is manifestly unfounded or excessive.
We may ask you for specific information to verify your identity before responding to your request. This helps ensure that personal information is not disclosed to someone who is not entitled to receive it.
We aim to respond to requests within one month. Where permitted by law, this period may be extended for complex or multiple requests. If an extension is necessary, we will inform you.
To exercise any of your rights, please contact us using the details provided in the “How to Contact Us” section.
The Right to Access Your Personal Information
You may request confirmation of whether we hold personal information about you and, where applicable, a copy of that information. You may also request information about how we use it, the purposes of processing, the categories of information held, who it may be shared with and how long it is expected to be retained.
Where possible, we will provide the information electronically if you make your request by email.
If your request relates to clinical records maintained by an independent healthcare practitioner or another organisation using P4 Clinic’s facilities, please contact the relevant practitioner or organisation responsible for those records.
The Right to Request Correction of Your Personal Information
You may ask us to correct personal information that you believe is inaccurate or incomplete. We will take reasonable steps to review and update the information where appropriate.
The Right to Request Erasure of Your Personal Information
In certain circumstances, you may ask us to delete your personal information. This right is not absolute. We may need to retain information where required by law or where it is necessary to establish, exercise or defend legal claims.
The Right to Restrict Processing
In certain circumstances, you may ask us to restrict the processing of your personal information. This may apply, for example, while we verify the accuracy of information you believe is incorrect or consider an objection you have raised.
The Right to Object to Processing
You may have the right to object to the processing of your personal information where we rely on legitimate interests as our legal basis. We will review your objection in accordance with applicable data protection law.
You have an absolute right to object to the use of your personal information for direct marketing.
The Right to Data Portability
In certain circumstances, you may request that personal information you have provided to us be supplied to you or transferred to another organisation in a structured, commonly used and machine-readable format. This right applies only where the relevant legal conditions are met.
The Right to Object to Automated Decision-Making
You have rights in relation to certain decisions made solely by automated means that have legal or similarly significant effects on you. These rights apply where the relevant conditions under data protection law are met.
The Right to Withdraw Consent
Where we rely on your consent to process personal information, you may withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
The Right to Complain to the Information Commissioner's Office
If you are concerned about how we handle your personal information, you may contact the UK Information Commissioner's Office (ICO).
Website: https://ico.org.uk/
Making a complaint to the ICO does not affect any other rights or remedies available to you.
6. How long do we keep personal information for?
We will only keep your personal information for as long as reasonably necessary to fulfil the relevant purposes set out in this Privacy Notice and in order to comply with our legal and regulatory obligations.
7. International Data Transfer
We (or third parties acting on our behalf) may transfer, store or process information about you in countries outside the EEA. Where this is the case we take the required steps to ensure that your personal information is protected.
8. How to Contact Us
Visit our contact us page.
This website is developed, operated and managed by P4 Clinic. P4 Clinic is solely responsible for the contents, management, operations, and running of this website. Any claims, disputes and complaints related to website contents, processes and any other way associated with this website are subject to P4 Clinic complaint handling and legal department. Any legal disputes are subject to the jurisdiction of Birmingham, UK.
Updates to this Privacy Notice
We may update this Privacy Notice from time to time to ensure that it remains accurate.
This Privacy Notice was last updated on 14th October, 2026.